Privacy & Cookie Policy
Last updated: June 2026
Who we are
All Sound Entertainment provides DJ, mobile disco, and event entertainment services. This policy explains how we handle personal information when you use our website at https://allsoundentertainment.co.uk.
Information we collect
We may collect the following when you interact with our site:
- Contact details — name, email address, phone number, and message content when you submit our contact form or request a quote.
- Booking information — event details you provide through client forms or the client portal.
- Ticket purchases — name, email, and payment-related information when you buy tickets for public events (payment processing is handled by our payment provider).
- Technical data — IP address, browser type, and pages visited, including through analytics cookies if you consent.
How we use your information
We use personal data to:
- Respond to enquiries and provide quotes
- Manage bookings, events, and client accounts
- Issue tickets and send booking confirmations
- Improve our website and understand how visitors use it (with consent)
- Meet legal, accounting, or insurance obligations
Legal basis (UK GDPR)
We process personal data on the basis of:
- Contract — to deliver services you have booked or requested
- Legitimate interests — to operate and improve our business, prevent fraud, and respond to enquiries
- Consent — for non-essential cookies and optional marketing where applicable
- Legal obligation — where we must retain records for tax or regulatory purposes
Cookies
Our website uses cookies — small files stored on your device.
- Strictly necessary cookies — required for the site to function (for example, remembering your cookie preference and keeping you logged in to the client portal). These do not require consent.
- Analytics cookies — we use Google Analytics 4 to understand site traffic and usage. These are only loaded if you click Accept All on our cookie banner.
You can change your choice at any time by clearing cookies in your browser. Declining analytics cookies will not affect your ability to use the site.
Sharing your data
We do not sell your personal data. We may share information with:
- Service providers who help us run the website, send email, or process payments
- Google (Analytics), only if you have accepted analytics cookies
- Authorities where required by law
How long we keep data
We retain contact form submissions and booking records for as long as needed to provide our services and meet legal requirements. Analytics data is retained according to Google Analytics settings.
Your rights
Under UK data protection law you have the right to access, correct, erase, restrict, or object to processing of your personal data, and to data portability where applicable. You may also withdraw consent for analytics cookies at any time.
To exercise your rights, contact us using the details below. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Contact us
If you have questions about this policy or how we handle your data, please contact us or call 0756 22 95 222.